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PRIVACY POLICY
Mentors.so (the “Company”) is committed to maintaining robust privacy protections for individuals who use our coaching platform. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at https://mentors.so.
“Service” refers to the Company’s services accessed via the Site, in which users can book 1-on-1 calls with mentors for career and professional advice
The terms “we,” “us,” and “our” refer to the Company.
“You” refers to you, as a user of our Site or our Service.
By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use and consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.
I. INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information” of Mentors and users. Non-personal information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.
Personal Information includes but is not limited to names, email addresses, and payment information, which you submit to us through the registration process at the Site. We use personal information to facilitate mentorship services, process payments, and maintain the functionality of the coaching platform. We may use contact information to communicate with Mentors and Users about platform updates, service-related issues, and promotional materials.
1. Information collected via Technology
To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you may need to submit further Personal Information biodata, phone number, Country, professional headshot etc. However, to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. Usage data helps us analyze and improve the functionality and user experience of our coaching platform.
In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service entering your email address, and creating a username and password. By registering, you are authorizing us to collect, store and use your email address following this Privacy Policy.
3. Children’s Privacy
The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. If we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at [email protected].
II. HOW WE USE AND SHARE INFORMATION